Monday to Saturday - 8:00 -17:30
Payment Methods
Simple & Transparent Payment Options
DeCorelle provides clear and convenient payment options for purchasing digital 3D printable decor files. Payment availability is shown during checkout and may vary depending on location and payment provider.
DeCorelle sells digital 3D printable decor files. Payments are collected for digital products and digital delivery. No physical decor item, printer, filament, tools, or hardware is included unless specifically stated in the applicable product listing.
Available Payment Method
PayPal is currently our primary payment option for purchasing digital 3D files. The available payment method will be displayed during checkout before an order is completed.
PayPal
Pay securely through the PayPal checkout experience using the payment options supported by your PayPal account or applicable PayPal checkout flow.
Payment Methods Coming Soon
Additional card payment options are planned for future availability. Please check the checkout page for the latest payment options available at the time of purchase.
Visa
COMING SOONMastercard
COMING SOONAmerican Express
COMING SOONHow Payment Works
Follow the steps below to complete your purchase of a digital 3D printable decor file.
Select Your Digital 3D File
Review the product listing, file information, dimensions, available formats, and applicable license before purchase.
Proceed to Checkout
Add the selected digital product to your cart and enter accurate billing and delivery information where requested.
Select an Available Payment Method
Choose PayPal or another payment method displayed as available on the checkout page.
Complete Payment
Follow the instructions provided by the selected payment provider to authorize and complete the transaction.
Receive Order Confirmation
After successful payment confirmation, your digital order is processed for electronic delivery according to our Digital Delivery Policy.
Payment & Order Confirmation
A successful payment allows the order to proceed to digital delivery. Customers should provide an accurate email address and keep their order information available for future reference.
- Review your order details before completing payment.
- Use accurate billing and email information.
- Keep your order confirmation for reference.
- Check your email and applicable download area after payment.
- Contact support if your payment was completed but your digital delivery cannot be accessed.
Refund Request Process
Refund requests for digital products are handled according to our Refund Policy. Because digital files are delivered electronically, each request is reviewed based on the order circumstances and applicable refund conditions.
Contact DeCorelle
Submit your request through our Contact page.
Provide Order Details
Include your order number, purchase email address, product name, and purchase date.
Explain the Reason
Clearly describe the payment, delivery, file, or order issue related to your refund request.
Provide Supporting Information
If applicable, provide screenshots, error messages, or other relevant information that can help us review the request.
Request Review
DeCorelle reviews the order and may first offer a reasonable resolution, such as troubleshooting or replacement of a defective digital file.
Refund Processing
If the refund is approved, it is normally processed through the original payment method where reasonably possible. Processing time may depend on the payment provider or financial institution.
For full eligibility requirements and non-refundable cases, please review our Refund Policy.
Payment Information & Security
Payment transactions are handled through the applicable payment provider. DeCorelle does not ask customers to send passwords, card security codes, or complete payment credentials through ordinary email or unofficial communication channels.
Payment Provider
Payment information is processed through the selected payment provider's applicable checkout system.
Accurate Information
Customers are responsible for providing accurate order and billing information during checkout.
No Unofficial Payments
Do not send payment credentials or payment information through unofficial channels or direct messages.
Payment Support
If you experience a payment, order confirmation, or digital delivery issue, please contact DeCorelle so we can review the transaction and assist with the next steps.
Contact DeCorelleThis Payment Methods page should be read together with our Terms & Conditions, Refund Policy, Digital Delivery Policy, and Privacy Policy. Payment availability may change as additional payment methods are introduced.